Seminar by Diane Kelly on Understanding How Search Interfaces Shape Behavior
?????????????? ???? ???????????(???)?????? ?????????????????10?15?(?)10:00?? ??????????????????????? ????: *Understanding how Search Interfaces Shape Behavior* ???: Dr. Diane Kelly, University of North Carolina, Chapel Hill, USA http://www.ils.unc.edu/~dianek/ ??: Monday, October 15th, at 10:00-11:30 ??: ????????20? 2010?? ????????????????????????? http://www.nii.ac.jp/about/access/ Diane Kelly?????????????????????? ??????????????????????????????? ??ACM-SIGIR??????????????????????? ?????SIGIR????????Tutorials???????????? ?????????????????????Diane?????????? ?????????????????????????[1]????? ????????????????? ??????????????????????????????? ?????????????????????????? [1] Kelly, D. (2009). Methods for evaluating interactive information retrieval systems with users. <http://www.ils.unc.edu/%7Edianek/FnTIR-Press-Kelly.pdf>Foundations and Trends in Information Retrieval <http://www.nowpublishers.com/product.aspx?product=INR>, 3(1-2), 1-224. DOI: 10.1561/1500000012. ?????????????????????????? ???????????????????????? ???????????? ?? ?? ================================================ *Understanding how Search Interfaces Shape Behavior* Dr. Diane Kelly, University of North Carolina, Chapel Hill, USA It has been well documented that when people search for information online they typically submit short queries and only view a small number of search results. It is generally accepted that this is the 'natural,' 'optimal' and 'easiest' way for people to search and that, in general, faster is better. In this talk, I explore the idea that contemporary search interfaces have conditioned people to engage in these types of search strategies and that these strategies might not always lead to the best results. I will present results from a recent study that compared three search interfaces that varied according to the amount of cost required to query, where cost was operationalized as time. Our results show that people who used the interface that was the most costly to query submitted fewer queries, spent more time generating their initial queries and viewing search results pages, examined more documents per query, and went to greater depths in the search results list. These people were also more successful and less frustrated: they saved more relevant documents, reported lower mental and temporal demands, rated their queries as more successful and reported less frustration than people who used a standard search interface. Our results suggest that query facilities that are designed to encourage people to slow down and submit a small number of well-planned queries can potentially lead them to engage in search behaviors that are associated with less mental and temporal demands and better performance. Diane Kelly <http://ils.unc.edu/%7Edianek/> is an Associate Professor at theSchool of Information and Library Science at the University of North Carolina, Chapel Hill, USA. Her research interests are in interactive information search and retrieval, information search behavior and evaluation methods and metrics. Her research has been published in several conferences and journals including ACM SIGIR, ACM CHI, CIKM, IIiX, JCDL, Transactions on Information Systems, Information Processing and Management, JASIST, IEEE Computer and CACM. She teaches undergraduate and graduate courses on research design, interactive information retrieval and foundations of information science. She is the recipient of two teaching awards: the 2009 ASIST/Thomson Reuters Outstanding Information Science Teacher Award and the 2007 SILS Outstanding Teacher of the Year Award. She has served on the UNC Behavioral Institutional Review Board (IRB) since 2005. She received a Ph.D. in Information Science and a Graduate Certificate in Cognitive Science from Rutgers University and an undergraduate degree in Psychology from the University of Alabama. ----------- Academic Host: Noriko Kando, Professor, NII Inquiry: Email to kando-secr@nii.ac.jp <mailto:kando-secr@nii.ac.jp> (ex. 2733) -------------------------------------------------- -- Noriko Kando National Institute of Informatics
participants (1)
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Noriko Kando